Due to health regulations some items can not be returned for a refund or exchange. 

If you are unsure if the item you are purchasing can be returned for a refund/exchange please email us at sales@betabuys.com.au prior to purchasing.

Faulty Items

All items are checked prior to posting but if a product is found to be faulty on arrival an exchange of that item may be possible, please email us within 5 days of the item arriving and we will do our best to rectify the situation.